Experienced server and bartender with extensive knowledge in diverse restaurant settings, excelling in high-volume establishments. Proven leadership in training and management, poised to bring a dynamic skill set and commitment to excellence to a new hospitality challenge.
SERVER/BARTENDER/
EVENT STAFF
Goode Company Armadillo Palace
– Excelled in high-volume restaurant settings, skillfully managing simultaneous service during concerts, birthday parties, and corporate events
– Adept at crafting diverse cocktails swiftly while maintaining a friendly and approachable demeanor, ensuring prompt service during fast-paced events
– Collaborated seamlessly with teams to coordinate and execute successful events, contributing to the overall success of concerts, private parties, and corporate functions through effective communication and attention to detail
BARTENDER
Eden Events
– Deliver exceptional customer experiences by maintaining a friendly and engaging demeanor while handling high-pressure situations at events
– Swiftly craft a variety of cocktails with precision, ensuring timely and high-quality service during events
– Streamline event operations by executing swift and organized setup and teardown of the bar area, ensuring a seamless and professional appearance before and after events
SERVER TRAINER
Islands Fine Burgers & Drinks
– Consistently provide top-notch customer service by leveraging extensive experience as a server, ensuring customer satisfaction and fostering a positive dining atmosphere
– Effectively train and mentor new servers, demonstrating a commitment to team development through clear communication, hands-on guidance, and a comprehensive understanding of restaurant protocols
ASSISTANT MANAGER
Pizza Hut
– Spearheaded a transformative initiative as a Pizza Hut Shift Supervisor, elevating the store from the lowest-ranking in the district to the second-best, through strategic improvements in processes, customer service, and team dynamics
– Implemented impactful measures that significantly improved employee morale and overall quality standards, resulting in a remarkable 60% increase in delivery output, showcasing a commitment to excellence and fostering a positive work environment